FAQ
Frequently Asked Questions
Users Frequently Asked Questions
Here is a list of the commonly asked questions by users and customers, they will guide you through using the platform.
What is Peerwallet?
What is Peerwallet?
Peerwallet is a global Finance Market place where everything is achieved on a person-to-person model. A person-to-person or a peer-to-peer payment system that makes it possible for anyone to receive, transfer & spend funds easily from anywhere and all from one place. Imagine a wallet where you can fund with Paypal, Mastercard, Visa, Local Bank Transfer, Venmo, Cash APP, Neteller, Wire, Paystack, Flutterwave, Stripe, PayU, Paytm, Skrill, Square, Payoneer, Alipay, and 250 more options! All together makes Peerwallet a global payment system that can be used by all and accepted by all.
How Does It Work?
How Does It Work?
There are 3 type of account privileges on Peerwallet; Merchants: They are verified & approved individuals or Companies who provide funding, withdrawals, and other services on the Market place. Sellers: They are those who have integrated Peerwallet to accept payments from their website or sellers who are receiving payments without a website, either selling offline or whichever method. Users: They are the everyday users of Peerwallet, people who pay online, spend, withdraw, and so on. Interestingly, one can be all at the same time, you can be a Merchant, Seller, and also a User; it requires just some additional verifications and commitments.
Who Are Merchants?
Who Are Merchants?
Peerwallet has been designed to work around Merchants, they are those who fund and complete withdrawals. They exist so that global adaptation can be easily achieved. The funding and withdrawal process is fully escrowed so your funds are fully safe.
What Methods Are Used For Payments?
What Methods Are Used For Payments?
There are over 300 payment methods comprising Bank transfers, Cash in shops, Giftcards, Electronic Payments, and many more. This has made it possible for users around the world to be able to use Peerwallet with lots of funding and withdrawal options.
Are Peerwallet Funds Volatile?
Are Peerwallet Funds Volatile?
No! Funds on the Peerwallet platform have already been converted to Fiat from our custom coin. Funds on Peerwallet are fully backed by cash.
How Do I Get Started?
How Do I Get Started?
Create an account to get started. Peerwallet has been intelligently built and structured to solve most financial problems around the World, we are glad and eager to see you try Peerwallet!
Sellers Frequently Asked Questions
Here is a list of the commonly asked questions by Sellers,
they will guide you through using the platform.
Can I Integrate Peerwallet On My Website?
Can I Integrate Peerwallet On My Website?
Yes, there are more than 10 ready plugins you can quickly integrate into your shopping cart, we have developed the popular ones. You can also integrate Peerwallet using a custom integration via our API system. Please navigate HERE for API & Plugins
Is There Instant Access To Received Funds?
Is There Instant Access To Received Funds?
When you accept payment with Peerwallet, funds received are available for withdrawal immediately. No waiting, no additional verification needed.
Are Charge Backs Possible On Peerwallet?
Are Charge Backs Possible On Peerwallet?
No!. Funds on Peerwallet are final they are irreversible. So funds added to the Peerwallet wallet can be spent at will and cannot be charged back.
How Do I Withdraw My Funds On Peerwallet?
How Do I Withdraw My Funds On Peerwallet?
Peerwallet uses the peer-to-peer system for withdrawal also, and you would be transacting with verified & approved Merchants only on Peerwallet.
Which Requirements Are Needed To Accept Payments From My Website?
Which Requirements Are Needed To Accept Payments From My Website?
All you need is a registered account. Verified and non-verified accounts can accept payments, but non-verified accounts can only do this with lots of Limits. We do not accept websites selling the following; Guns, Hard Drugs, Fraudulent services, etc. Please read our terms and conditions for more info
Merchants Frequently Asked Questions
Here is a list of the commonly asked questions by Merchants, they will guide you through using the platform.
Who Are Merchants?
Who Are Merchants?
Peerwallet has been designed to work with Merchants, they are those who fund and complete withdrawals. They exist so that global adoption can be easily achieved. The funding and withdrawal process is fully escrowed so that funds are safe.
How Do I Become A Merchant?
How Do I Become A Merchant?
First you should head to the Merchant Page to learn more and then apply from there.
What Types Of Merchants Exist?
What Types Of Merchants Exist?
There are 2 types of Merchants;
(1) Individual Merchants: They are merchants without any corporate entity. They are verified as an individual and their limits are lower compared to the Corporate Merchants.
(2) Company/Corporate Merchant: They are verified corporate entities with high transaction limits. Users will see the Company Verified seal when searching for Merchants. Also, they are more trusted because of the verification type.
How Do Merchants Make Money?
How Do Merchants Make Money?
Basically, merchants make money from exchange profits. There are lots of opportunities it provides. You can exchange via different currencies also with different payment methods to make a profit.
For Example, you can set a 3% profit each time you want to fund or withdraw for a user. You could sell 1EUR for 1.03EUR. This means you would make a 3% profit from every funding or withdrawal. You can set your price at will.
Is There Instant Access To Received Funds?
Is There Instant Access To Received Funds?
On Peerwallet all users must select one default currency, but as a Merchant, you can sell or buy from any currency. We use official exchange rates for conversion, making it possible to exchange any currency in the world.
Which Currency Can I Sell?
Which Currency Can I Sell?
On Peerwallet all users must select one default currency, but as a Merchant, you can sell or buy from any currency. We use official exchange rates for conversion, making it possible to exchange any currency in the world.
Can I Suggest A New Payment Method?
Can I Suggest A New Payment Method?
We are open to more suggestions on payment systems that can be used for funding or withdrawals. In other to add more payment methods, please create a new ticket from your Dashboard with the suggested payment method.