![](https://peerwallet.com/map/upload/gallery/6410540ce99b9_retrieve.png)
Password on Peerwallet is essential as it helps secure your account and prevents intruders from invading your privacy. Retrieval of a password can be done on Peerwallet when lost or forgotten. You are the only one that has access to your account.
The description below is how to retrieve your password when forgotten or lost.
![](https://peerwallet.com/map/upload/gallery/64106532ef754_retrieve2.png)
STEP 1
On the
Welcome Back page, click on
Forgot Password![](https://peerwallet.com/map/upload/gallery/635b9ba11e509_forgot-password.png)
STEP 2
Input your
Registered Email Address ![](https://peerwallet.com/map/upload/gallery/635b9bfd68152_registered-email.png)
STEP 3
Click on
Send Password Reset Token![](https://peerwallet.com/map/upload/gallery/635b9ca986f36_reset-token.png)
STEP 4
Provide answer to your security question
![](https://peerwallet.com/map/upload/gallery/635b9d0fa2ecc_security-question%20.png)
STEP 5
Click on
Answer and Rest Token (token will be sent to your email)
![](https://peerwallet.com/map/upload/gallery/635b9e070cddb_answer-and-send-reset-token%20.png)
STEP 6
Password reset token will be sent to your registered email then, open your email to get the link sent to you. Click on
Click Here To Change Your Password![](https://peerwallet.com/map/upload/gallery/635bb0a98fe36_change-your-password.png)
STEP 7
Input your
New Password to reset
![](https://peerwallet.com/map/upload/gallery/635bb0edc979d_new-password.png)
STEP 8
Input the
Same Password, ensure it is correct
![](https://peerwallet.com/map/upload/gallery/635bb157ae62e_same-password.png)
STEP 9
Click on
Reset Password ![](https://peerwallet.com/map/upload/gallery/635bb1ad658a4_reset-password.png)
STEP 10
Click on
Login ![](https://peerwallet.com/map/upload/gallery/635bb20805f64_login-reset.png)
STEP 11
A welcome back page pops up where you input your
Email Address and
Password then you click on
Login ![](https://peerwallet.com/map/upload/gallery/635bb28002144_email-psw-login.png)
FINAL STEP
Visit your email for your OTP number, copy and paste your code and click on
Enter Code![](https://peerwallet.com/map/upload/gallery/635bb2f2eb5bf_enter-code.png)